📌 Overview
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We want you and your little ones to be happy with your purchase from Kidswing.
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Our return policy lasts 7 days from the date of delivery.
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To be eligible for a return, the item must be unused, unwashed, in the same condition as received, and in its original packaging.
💰 Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
⏳ Late or Missing Refunds
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If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company; it may take time before your refund is officially posted.
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Contact your bank; processing time may vary.
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If you’ve done all this and still have not received your refund, please contact us at kidswing1991@gmail.com.
🛍️ Sale Items
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Only regular-priced items may be refunded.
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Sale items are non-refundable unless they arrive damaged or defective.
🔄 Exchanges
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We only replace items if they are defective, damaged, or if you received the wrong item.
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If you need to exchange your item, email us at kidswing1991@gmail.com
with your order details and photos (if applicable).
📦 Shipping Returns
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To return your product, mail it to: kidswing1991@gmail.com.
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You will be responsible for paying your own shipping costs for returning your item unless the item was defective or incorrect.
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Shipping costs are non-refundable.
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Consider using a trackable shipping service or purchasing shipping insurance for high-value items, as we cannot guarantee receipt of your returned item.
❓ Need Help?
If you have questions about refunds, returns, or exchanges, please contact us:
📧 kidswing1991@gmail.com